Quick Look
Customer Escalations Management
by Nikolaos Zormpas
Find out more: $0.99 @ AMAZON
No one likes complaints, especially from customers. When customers complain, that usually means extra work for your employees who then have to find solutions for them. And when those complaints escalate, it's considered a failure and a major headache for management in the company to deal with. What if we look at these complaints differently by seeing them as opportunities instead of problems?

Quick Look
Customer Escalations Management
By Nikolaos Zormpas
Find out more:
$0.99 @ AMAZON
No one likes complaints, especially from customers. When customers complain, that usually means extra work for your employees who then have to find solutions for them. And when those complaints escalate, it's considered a failure and a major headache for management in the company to deal with. What if we look at these complaints differently by seeing them as opportunities instead of problems?
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