
Quick Look
The Seven Pillars of Customer Success
By Wayne McCulloch
As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the world. There are tons of books and blogs written by success professionals sharing their experiences and strategies, but how do you know what will work for your specific situation? In this book, Wayne McCulloch provides an adaptable framework for building a strong customer success organization…
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