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Drama-Free Zone
By Mark Baggesen
Drama is for movies, not for the workplace. This book, by author Mark Baggesen, former About.com/New York Times writer, is about how to live a better life at home and work, and how to influence peers, managers and employees to do the same. Working from a point of civility, empathy and knowledge, people can make themselves and others happier. This book offers solid advice on improving work colleague relationships and managing conflict at work.
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